Privacy Policy

Privacy Policy

Introduction

Welcome to https://freestanding-bird-feeder.feedersandmore.co.uk (hereafter referred to as “the Company,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Consumer Technology Data Protection Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://freestanding-bird-feeder.feedersandmore.co.uk
  • Any mobile applications or services associated with our brand
  • Online forms and surveys we use for customer engagement
  • Interactive features on our platforms where users provide personal information

Please note that this policy does not extend to external websites, apps, or services accessed through links on our platform. These third-party entities have their own privacy policies governing data collection and usage, and we encourage you to review them before engaging with such services.

Processing Activities

This policy details the activities we engage in when users interact with:

  1. Our digital applications and services as an authorized user.
  2. The website(s) linked to this Privacy Policy.
  3. Any communication channels initiated by us, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
  2. Payment Information: Data associated with online transactions, including credit/debit card numbers, expiration dates, billing addresses, and payment history.
  3. Financial Information: We may collect financial records to process payments or for accounting purposes, but this is done securely and in compliance with data protection laws.
  4. Purchase Information: Details about products or services bought from us, including order numbers, quantities, prices, and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to enhance user experience and for analytics.
  6. Location Data: Information from your device’s GPS or location services when you interact with our geolocated features or provide consent.
  7. Feedback and Reviews: Personal insights, comments, and ratings shared by users to improve our products and services.
  8. Social Media Information: Details obtained from social media platforms when users choose to log in through their social media accounts.
  9. Product Information: Data related to the products you browse, view, or purchase on our website.

We collect this data through direct user input, interactions with our digital platforms, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

Our website uses cookies to enhance your browsing experience and provide tailored functionality:

  • Strictly Necessary Cookies: These ensure basic functions of our website, such as remembering user preferences and maintaining session continuity.
  • Preference Cookies: They allow us to remember settings you’ve chosen for a personalized experience.
  • Analytics Cookies: Used by analytics tools to gather information about how visitors interact with our site, helping us improve its performance.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is accomplished, we delete or anonymize the data in a secure manner.

Security Measures

The security of your personal information is paramount to us. We implement robust organizational and technical safeguards to protect data from unauthorized access, disclosure, alteration, or destruction:

  • Employing encryption for data at rest and in transit.
  • Utilizing secure third-party processing partners who adhere to strict privacy standards.
  • Regularly testing and updating our security measures to counter emerging threats.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us at the address provided below, and we will take prompt action to delete that information.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access and Rectification: The right to request access to and correction of your personal data held by us.
  • Erasure (Right to be Forgotten): You can ask for the deletion of your data where there is no legitimate reason for its retention.
  • Restriction: Limiting the use or processing of your data in certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on personal data exercises.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team at the contact details provided below. We will respond promptly and in accordance with applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and we encourage you to review it regularly.

Contact Information

For any inquiries, unsubscribe requests, or data privacy-related concerns, please contact us:

Email: [email protected]

Mailing Address: [Provide the Company’s physical address]